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Shipping Information

  • POSTAGE IS FREE WHEN YOU SPEND OVER $99. A FLAT RATE OF $9.95 applies for any other order within Australia. 
  • With our distributions centres being located in WA, SA and NSW we can guarantee speedy delivery across Australia.
  • You can pay with a credit card, or with PayPal (even if you don't have a PayPal account).

PLEASE LEAVE YOUR MOBILE NUMBER WHEN YOU PLACE YOUR ORDER TO ASSIST US IN CONTACTING YOU IF NECESSARY

Delivery Times
Supplement Mart despatches orders daily using Startrack, Australia Post and local and national couriers from our distribution centres in WA, SA and NSW. 

Please allow 1-2 days for order processing.  

ACT:       2 business days

NSW:     1-3 business days

QLD:      2-4 business days

VIC:        2-5 business days

WA:       1-3 business days*

SA:         1-3 business days

NT:         5-8 business days

TAS:       5-8 business days

Shipping timeframe to remote areas may take longer than indicated above.

*Stock dispatched from WA warehouse only. Delivery timeframe may slightly vary if the order is filled from our NSW warehouse.

Cocos Island / Christmas Island: Currently not available in these regions.
Express Post
Please contact us on 1800 725 660 BEFORE the checkout process. Express post rate is calculated by weight and destination and extra cost may apply.
After Your Purchase
You'll receive a confirmation email when your order has been submitted. If for any reason we cannot despatch your order, we will notify you by telephone or e-mail within 3 days of ordering to offer alternative purchases or a full refund.
Public Holidays
We do not despatch orders on public holidays
Authority to leave
If you are confident that your parcel can be safely left in the event you are not home, you can give an 'Authority to Leave' instruction however Supplement Mart will accept no responsibility for items marked 'ATL' and will consider the items left as instructed, once notified of delivery.
Problem with Your Orders?
Please call us on 1800 725 660 during 9am - 5pm (AEST) for any customer service-related enquiries. Alternatively, click here to contact us via an online form. Please remember to include your name, order number, e-mail and contact number to assist us in assisting you as soon as possible.
Acceptance of Orders
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor constitute confirmation of our offer to sell. Supplement Mart reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right to refuse any order without giving reason. We will communicate this to you at our first opportunity and without hesitation.

Click here to view the full terms and conditions.
Our Refund Policy
Please choose carefully as we do not give refunds if you simply change your mind or make a wrong decision. If you received an incorrect product, faulty product or incorrectly described, we will offer you an exchange or full refund.

By placing an order, you:
- Warrant and represent that you are at least 18 years old
- Agree to have sought advice from an independent and qualified health practitioner relating to your supplementation intentions
- Agree to use any information from this website in accordance with advise from an independent and qualified health practitioner.