Affiliate Terms & Conditions

Welcome to the Supplement Mart Affiliate Program (the “Program”). By enrolling in the Program, you agree to be bound by the following terms and conditions (“Terms”), which set out the mutual rights, responsibilities, and expectations between you and Supplement Mart Pty Ltd (ABN [80141422415), the owner and operator of the Supplement Mart brand (referred to in these Terms as “Supplement Mart,” “we,” “us,” or “our”).

This agreement establishes the terms of your participation as a brand affiliate (“Affiliate,” or “you”) and takes effect upon your acceptance. It remains in force for the duration of your active involvement in the Program, including in relation to any promotional content you create or share featuring Supplement Mart products (“Product”).

Unless otherwise stated in this agreement, all rights granted to Supplement Mart under the Program are irrevocable and will survive the termination of your participation. This ensures that any authorised use of your content or likeness created during the Program may continue beyond your active engagement.

As an Affiliate, you help bring our brand to life by sharing your authentic voice and personal style. Through the Program, you take part in a range of promotional activities designed to grow awareness of our products and community. These activities may include:

All activities, performance metrics, and rewards are managed through our affiliate platform, BrandChamp, where you can track your progress, access new activities, view educational materials, and receive compensation or incentives for completed tasks.

Above all, you are encouraged to tell the Supplement Mart story in your own words, with creativity and authenticity. The Program is designed to be both rewarding and enjoyable, while maintaining a respectful and professional relationship between you, your followers, and our brand.

This program is open to genuine content creators only. To be approved and remain active, you must maintain at least one publicly accessible social media account or website that publishes original content created by you, and your audience must be built organically. We may request access to analytics, insights, or audience demographics at any time as a condition of continued participation.

Participation in the affiliate program is open only to individuals who are residents of Australia or New Zealand and are at least 18 years of age. By participating in the Program, you represent and warrant that you meet all eligibility requirements and are legally able to enter into these Terms.

You must be able to provide a valid Australian or New Zealand postal address and, where requested, evidence of residency. You must notify us within 14 days if you cease to be a resident of Australia or New Zealand. We may suspend or terminate your account and withhold unpaid commission where an affiliate is found to have misrepresented their location, used a VPN, proxy, forwarding address, or third party to appear to be located in Australia or New Zealand, or has relocated without notifying us.

By participating in the Program, you acknowledge and agree that you take part solely as an independent contractor. Nothing in this agreement creates an employment relationship, partnership, joint venture, franchise, or agency relationship between you and Supplement Mart, nor does it authorise you to act or speak on behalf of Supplement Mart in any capacity.

You must not claim or imply that you are an employee, representative, or agent of Supplement Mart, nor make any commitments or incur any obligations on our behalf. You are not entitled to any employee entitlements, including but not limited to paid leave, superannuation contributions, workers’ compensation, or any other benefits provided to employees of Supplement Mart.

As an independent contractor, you are solely responsible for:

Supplement Mart has no liability or responsibility for any of your expenses, liabilities, or obligations, except as expressly stated in this agreement.

You agree to indemnify and hold harmless Supplement Mart from any claims, damages, or liabilities arising out of your failure to comply with your obligations as an independent contractor.

As a participant in the Program, you may be eligible to receive compensation in various forms, which may include, but are not limited to:

The specific nature, structure, and amount of compensation will be determined by Supplement Mart and communicated to you directly via email, your BrandChamp dashboard, or another designated channel.

Compensation is processed through BrandChamp or an authorised third-party payment provider. You are responsible for creating and maintaining an accurate account on the designated platform in order to receive payments. Supplement Mart is not liable for delayed or failed payments caused by inaccurate account information, system outages, or third-party service issues.

Commissions are paid in Australian dollars. We are not responsible for currency conversion costs, international transfer fees, or losses incurred by affiliates receiving payment outside Australia.

You are solely responsible for determining and meeting any tax obligations arising from compensation received under the Program, including income tax and, where applicable, GST. Australian affiliates must supply an ABN or complete a Statement by a Supplier form where applicable. If you do not provide a valid ABN, Supplement Mart may be required by law to withhold an amount from payments to you (“no ABN withholding”) and remit it to the Australian Taxation Office. If you are registered for GST, you may be required to provide a valid tax invoice for amounts payable to you. New Zealand affiliates must supply an IRD number where required for payment processing.

Supplement Mart reserves the right to modify, suspend, or terminate the compensation structure or the Program at any time, with or without notice. Any such change will not affect compensation that has already been earned and approved.

By creating, posting, sharing, or otherwise submitting any content — including but not limited to photos, videos, text, reviews, captions, audio, graphics, and other media (collectively, “Content”) — in connection with the Program, you grant Supplement Mart, including its related bodies corporate, affiliates, licensees, successors, and assigns, a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, transferable, and sub-licensable licence to use, reproduce, display, distribute, adapt, edit, modify, create derivative works of, and publicly perform that Content in any manner and on any media platform now known or later developed.

This includes but is not limited to use on our website, social media channels, paid advertisements, email campaigns, retail and promotional materials, public relations content, packaging, and third-party marketing or retail channels.

You also grant us the right to use your name, social media handle, likeness, image, voice, biographical information, and any statements or endorsements you provide in connection with the Content or the Program, without additional notice, review, or approval, unless otherwise required by law.

You represent and warrant that:

To the extent permitted by law, you consent to Supplement Mart, and any person authorised by Supplement Mart, using the Content in any manner described in this agreement even where doing so would otherwise infringe your moral rights under the Copyright Act 1968 (Cth) — for example, use of the Content without attribution, or with alterations, additions, or edits. You acknowledge that moral rights cannot be assigned and, to the extent they cannot be waived under Australian law, this consent is given to the fullest extent permitted.

You acknowledge and agree that Supplement Mart has no obligation to use your Content and may remove or decline to publish any Content at its sole discretion. No further consideration, notice, or approval is required for the use of the rights granted here, unless otherwise agreed in writing.

This licence survives termination of your participation in the Program.

You agree to represent the Supplement Mart brand in a manner that aligns with our tone, values, and community standards. Where provided, you agree to follow any official Affiliate guidelines, content templates, or aesthetic references issued by Supplement Mart.

As an Affiliate, you agree to clearly and prominently disclose your commercial relationship with Supplement Mart in all promotional content, in accordance with the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), the AANA Code of Ethics, and any applicable Australian Competition and Consumer Commission (ACCC) guidance for online endorsements and influencers. This applies to any posts, videos, images, or reviews shared on social media, blogs, websites, or any other platform.

You must make clear that your content is sponsored and that you are acting as a Supplement Mart Affiliate. Acceptable forms of disclosure include hashtags such as #ad, #sponsored, #SupplementMartAffiliate, or a clear written statement that you earn commission. These must be placed at the beginning of the caption or in a location that is easily noticeable to viewers. Disclosure must be visible without the viewer needing to click “more”, and must not be buried in a string of hashtags. Simply tagging the brand is not sufficient.

If you received free products, gifts, services, or any other form of compensation (monetary or otherwise) in connection with your promotion of our Product, this must also be clearly disclosed in your content. Disclosures must be made in the same medium as the endorsement. Your content and any claims you make must be truthful and must not be misleading or deceptive, or likely to mislead or deceive, under the Australian Consumer Law.

You understand and agree that:

As an Affiliate for Supplement Mart, you agree that all content you create and share in connection with the Program must uphold the values and image of the brand. The following types of content and activities are strictly prohibited and may result in immediate removal from the Program, forfeiture of compensation or rewards, and potential legal action:

Promotion under this program must be organic. You must not use any paid advertising to promote our products, your affiliate link, or your discount code. This includes, but is not limited to:

You must not use our brand name or trademarks in any paid ad copy, ad headline, display URL, or landing page created for paid traffic. You must not create or run any advertising that could reasonably be mistaken for advertising placed by us, or that directs traffic to a website or landing page designed to imitate ours. If you wish to run paid activity in connection with our brand, this must be arranged under a separate written agreement with us. Approval for one campaign does not constitute ongoing approval.

We want our Affiliates to be true fans of our Product. This means that, during your participation in the Program, you agree not to promote, endorse, represent, or collaborate with any brand or company that directly competes with Supplement Mart in the same product categories. This includes, but is not limited to, companies whose core offerings include sports nutrition; protein and amino acid supplements; pre-workout and performance products; vitamins, minerals, and general health supplements; and weight management or other dietary and nutritional supplements.

As a participant in the Program, you agree to engage in honest and good-faith promotional activities. Any form of manipulation, fraud, or abuse of the referral, rewards, or compensation system is strictly prohibited and may result in immediate removal from the Program and loss of eligibility for future participation. Prohibited activities include, but are not limited to:

Email Promotion Restrictions: Email promotion is permitted only to a list you have built yourself with the recipients' consent, and must comply with the Spam Act 2003 (Cth) and the Unsolicited Electronic Messages Act 2007 (NZ).

We actively monitor for signs of suspicious behaviour and reserve the right, at our sole discretion, to:

You agree to cooperate fully in any investigation into suspected misuse, and understand that failure to do so may further affect your standing in the Program.

You agree to indemnify, defend, and hold harmless Supplement Mart, its related bodies corporate, officers, directors, employees, agents, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to your participation in the Program. This includes, without limitation:

This indemnification obligation survives the expiry or termination of this agreement and your participation in the Program. Supplement Mart reserves the right, at your expense, to assume the exclusive defence and control of any matter subject to indemnification by you, and you agree to cooperate fully in the defence of any such claim.

Nothing in this agreement excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law or any other applicable law. To the maximum extent permitted by law, Supplement Mart is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your participation in the Program. To the maximum extent permitted by law, our total liability to you will not exceed the amount of compensation actually paid to you under the Program in the twelve (12) months preceding the event giving rise to the claim.

You agree that, during your participation in the Program and for a period of twelve (12) months after it ends, you will not make or publish, directly or indirectly, any statement — oral, written, or electronic — that could reasonably be construed to disparage, defame, or otherwise harm the reputation of Supplement Mart, its products, services, employees, officers, agents, affiliates, or partners. This includes, but is not limited to:

This clause is NOT intended to prevent you from:

Breach of this provision may result in legal action, including claims for damages or injunctive relief, and may disqualify you from receiving any unpaid compensation or future collaboration opportunities.

Supplement Mart reserves the right to terminate your participation in the Program at any time, with or without cause, and at its sole discretion. Termination may occur for any reason, including but not limited to a breach of this agreement, failure to comply with applicable laws or ACCC guidance, engagement in prohibited conduct, inactivity, or actions considered detrimental to the brand’s reputation or values.

Breach and Consequences: Where we reasonably determine that you have breached any of these Terms (including rules regarding location, authenticity, organic promotion, or prohibited conduct), we may, at our sole discretion and without notice: void any affected transactions and reverse the associated commission, withhold unpaid commission, suspend or terminate your account, disable your discount code, and recover commission already paid to you in respect of the affected transactions. Our determination of whether a transaction was generated in breach of these terms is final. Transactions may be voided up to 90 days after the commission is approved where evidence of a breach comes to light. Termination for breach does not entitle you to any unpaid commission accrued at the time of termination.

Upon termination:

Termination does not relieve you of your obligations under this agreement. In particular, the following sections survive termination and remain in full force and effect:

We may update these Terms at any time and without notice. Continued participation in the Program constitutes your acceptance of the revised Terms.

This agreement is governed by, and construed in accordance with, the laws of [STATE/TERRITORY] and the Commonwealth of Australia, without regard to conflict of law principles. You and Supplement Mart submit to the non-exclusive jurisdiction of the courts of [STATE/TERRITORY] and the courts competent to hear appeals from them.